Support

Email hello@weareaivi.com with what you were doing, what you expected and what happened instead. A screenshot helps more than a paragraph. We aim to reply within two working days.

Finds in Kringspot are posted by other users and tied to a physical shop. If a find is wrong, misleading or should not be there, email us with the shop name and a description of the find and we will look at it.

The shop list is maintained as open data in the Thrifted repository, one row per shop with its address and coordinates. If a kringloopwinkel is missing, has moved or is listed at the wrong address, send us the name, street, postcode and city and we will add or correct it. Shops are never invented; every entry is geocoded against the Dutch national address register.

Open Settings in the app and choose 'Delete all my data'. That removes your profile, finds, photos, watches and matches from your phone. Deleting the app does the same. Because there is no server in this version, there is nothing left behind anywhere else.

If the map will not centre on you, or the app will not let you post a find, check that location and photo permissions are allowed for Kringspot in your phone's settings. The app tells you which permission it is missing and links straight to the right screen.

For interviews, images or anything else, write to hello@weareaivi.com with "Kringspot" in the subject line.